To everything: churn churn churn - Senior Programmer Analyst KeyBank Employee Review

3.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Loved working with my clients and most colleagues. Vacation and benefits above average.

Cons

Advancement opportunities typically not based on merit, but HR-related policy. As company is not lean and has had high expense ratios for an extended period, there is a constant outsourcing/layoff threat that is a distraction for many good workers and a productivity killer. Rather than soberly address certain challenges or poor performing staff that are social acquaintances, they typically reorganize business units between 1 and 4 times every year, so you constantly are assigned new/different managers who know this time is not permanent which leads to inattentiveness in the performance review process as they have new senior managers they need to do the self-preservation dance for. Most managers are not as transparent as in healthy organizations: after all, why share a strategy so your staff can productively think about it in advance and make timely contributions? Maybe it is all intentional as they attempt to construct New Chennai, Ohio.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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