Exciting place to work with minimal risk. - Personal Banker KeyBank Employee Review

3.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

-great salary -extensive training prior to job -support of regional and district management -flexible PTO -opportunity for advancement -stocks are rising -upper management support -community involvement -fantastic programs for businesses

Cons

-some branches still struggling from merger in 2016 -staffing model is very lean -lots of red tape -turnover is high- which leads to lower client satisfaction

Explore other reviews about KeyBank

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

the company is very good

Cons

nothing bad to say about this

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are good, Training staff are great. 4 weeks of PTO is nice and the pay is decent along with a 7% 401K match.

Cons

I have strong reason to suspect I was placed on a PIP for reporting a employment violation to HR, I have had approved PTO get unapproved with 10 days of the vacation with no compensation, my area region leader is horrible. They have very weird rules to disqualify any compensation or even metric recording of repeat investors, even though the advisor I work with gets full credit and compensation, the branch manager and area leader get full metric credit and increase to their bonus for it and if another employee referred it they still receive their full flat bonus for the referral. If a branch is understaffed you will be required to essentially become a branch manager and will be expected to take on numerous branch operations but they will not adjust your wealth metrics.

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