Platform - Banker/Manager KeyBank Employee Review

1.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits are fine, basically on par with other banks. The 401k is matched paycheck by paycheck and you're vested day one. The stock purchase program is good.

Cons

The technology is at least 10 years behind the big 5. It takes an hour to open an account for an existing client. Literally. The culture has become very, very aggressive. Key is headed for a sales integrity issue very soon based on what some of the bankers and managers are doing. Goals will jump huge amounts year to year. To the tune of 30%-50% on average, whether you hit the prior year goal or not. They're just raised because they can be. It's insane. Even Wells wasn't that bad. And, if you dont make the astronomical goal, they'll just start pushing you out.... And raise your goal 30%. Seriously. Not exaggerating. There's a big outside sales push, but, being a moderately sized regional bank, it's not terribly effective.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

See reviews by: Helpful|Rating|Date|All