Not bad, not great. - Anonymous employee KeyBank Employee Review

3.0
Jul 10, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some very intelligent people at Key, especially on the Capital Markets side; as such it can be a great place to learn from more-seasoned colleagues. Good benefits, generous PTO policy. Strong balance sheet. The Corporate Bank is trending in the right direction and improving reputation.

Cons

As is the case with many large companies, the work environment is largely dependent on your specific group or department and manager. There are some fantastic leaders, and there are also some incompetent ones; in the latter situation, it can be extremely frustrating. I imagine this is not a unique characteristic. Senior executives seem to lack the ability to plan effectively for the future. There are many corporate-wide initiatives that either die quickly, or last a short while only to be reversed completely down the road. An example is the branch network: a few years ago there was a large push to open branches and increase density within Key's footprint...in 2013, many branches are closing (some that were opened in the last 12 months) and I'm guessing a lot of money was wasted in the process. It seems like things are constantly changing- it comes off as "figure it out as we go." If you are not based in Cleveland, it is very difficult to advance your career or move laterally within the company (I can only speak of the Corporate Bank in this regard).

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5.0
Jun 3, 2026
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CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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