On Your Own & Lack of Training - Anonymous employee KeyBank Employee Review

2.0
Jul 14, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Could be a good stepping stone for a career but...

Cons

The Risk Operations Department is a highly dysfunctional work environment. Training is low quality compared to other company on boarding programs. Senior Management is clueless and sets unrealistic expectations and expects the work get done by whatever means. No work life balance and incompetent Senior Management. The Director of this Department needs to listen to the front line staff to figure out how to curtail the turnover of good talent. It is the lack of quality department training and out of touch upper management that's holding results back. Going to work here everyday is a nightmare and I cannot wait to use my skill set elsewhere.

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Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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