decent work enviornment, but higher ups devalue you - Personal Banker KeyBank Employee Review

3.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

decent PTO and holidays, 4 weeks if you are full time.

Cons

higher ups seem to devalue you when you are not performing instead of coaching you how to be successful

Explore other reviews about KeyBank

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility

Cons

High turnover ratio for employees

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are good, Training staff are great. 4 weeks of PTO is nice and the pay is decent along with a 7% 401K match.

Cons

I have strong reason to suspect I was placed on a PIP for reporting a employment violation to HR, I have had approved PTO get unapproved with 10 days of the vacation with no compensation, my area region leader is horrible. They have very weird rules to disqualify any compensation or even metric recording of repeat investors, even though the advisor I work with gets full credit and compensation, the branch manager and area leader get full metric credit and increase to their bonus for it and if another employee referred it they still receive their full flat bonus for the referral. If a branch is understaffed you will be required to essentially become a branch manager and will be expected to take on numerous branch operations but they will not adjust your wealth metrics.

See reviews by: Helpful|Rating|Date|All