Not Worth It - Specialist KeyBank Employee Review

2.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Work from home three times a week was a huge draw for me when deciding to accept the position with Key. At this point, that's the only pro for me.

Cons

The pay is garbage. I took a pay cut to come here, after it was talked up by the manager, recruiter, and the reviews on this site. The culture is toxic. They hire contractors that would never have gotten the job as a FTE and those people end up being the worst people to deal with. I addressed issues to my manager and was told that 1. it was all in my head and 2. I'm overreacting. The building isn't maintained either so I leave every day with a headache. There's no standard to training so if you weren't taught something, and then do that very thing wrong, you get nasty messages from anyone who comes across the mistake. There's way too much anger that exists here for Key to be a healthy place to work.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance and flexibility

Cons

High turnover ratio for employees

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are good, Training staff are great. 4 weeks of PTO is nice and the pay is decent along with a 7% 401K match.

Cons

I have strong reason to suspect I was placed on a PIP for reporting a employment violation to HR, I have had approved PTO get unapproved with 10 days of the vacation with no compensation, my area region leader is horrible. They have very weird rules to disqualify any compensation or even metric recording of repeat investors, even though the advisor I work with gets full credit and compensation, the branch manager and area leader get full metric credit and increase to their bonus for it and if another employee referred it they still receive their full flat bonus for the referral. If a branch is understaffed you will be required to essentially become a branch manager and will be expected to take on numerous branch operations but they will not adjust your wealth metrics.

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