Pros
I feel that the incentive plan they put into place in 2021 is incredibly fair and leveled the playing field. It rewards helping our clients regardless of how much money they have or can borrow. I know others disagree with me, but honestly - top performers who were doing their best by their clients before are still doing well now and those who work in lower income areas are finally getting paid for helping ALL clients versus how many dollars they bring in.
Cons
I feel strongly that I can only speak for Washington state because there seems to be significant differences between states. That said, I came to KeyBank with 7 years of experience - not only in banking, but in lending, mortgage, investments, and leadership. I was offered $19/hr and thought it was generous...It did not take me long to realize that I was severely underpaid. After 4 years with the company I brought to light that I was paid significantly less than coworkers (most of which were males) with a lower title and far less experience - they absolutley heard me and got me to $24/hr with their "silver bullet" and it was a special situation.....I'm coming up on 6 years with the company now and am currently training a new banker who had an internship with Key (which is apprently some kind of gold) and she is literally making more than I am....My advice - Key can really be a GREAT place to work IF you find yourself in a good team. Unfortunately, there are good teams and bad teams and it sucks to get yourself there and it sucks that I really can't tell you that we are "One Key" because I'd love to. My other advice - get what you're worth when you start because otherwise you're going to be fighting for "raises" your entire career whether or not you're paid what you're worth. I promise, I love my job - I just don't aways love my company. This isn't a scorned review, it's literally someone who has been in the business for a long time and appreciates what Key does and just wishes they expanded what they "stand for" to their employees.