Personal Banker - Personal Banker KeyBank Employee Review

3.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Good company with good benefits. Incentive plans were good to complete. Company did well at getting employees engaged. Good vacation time for full and part time employees.

Cons

The cons that I dealt with was trying to move up in company. The headquarters were based in OH so it made it difficult to find non retail positions. Also employee raises are also hard to increase.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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