Decent place to work - Lead Analyst KeyBank Employee Review

4.0
Dec 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay was fair for the most part. Bonuses could be quite generous for very highly-performing employees. My department went to almost 100% work from home in 2020, which was very convenient and actually made my department more productive. Most teams are fairly close-knit and coworkers were willing to help out if you asked for assistance.

Cons

Unless you are an overachiever, do not expect to get much if any in the way of a bonus or a raise. Work-life balance actually suffered when we switched to working from home, as management expected us to be online about 10 or more hours a day and we frequently had to work weekends. Calling in sick was viewed with suspicion once work-from-home was standard. Very little training was provided unless you went out of your way to expressly ask for it directly. Initially we were given the freedom to work rather independently, but after beginning work from home, management felt the need to micro-manage.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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