Good company - if you have banking experience - Process Engineer KeyBank Employee Review

4.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Very good pay and benefits - other than the cost for high-deductible insurance, but that seems to be everywhere now. Bank encourages social responsibility and backs those initiatives through financial contributions and sponsorships. Wellness program and support groups are great additions to the benefits package.

Cons

Training promised during interview process was never provided. This may be specific to this department. However, if you don't already have a thorough understanding of the banking LOB you're working in, you will struggle to gain the level of understanding needed in the timeframe expected. Online courses are assigned to be completed in the first month and become more of a task, instead of an education opportunity. Turnover rates are currently high, making it difficult to establish the professional relationships that would help contribute to personal and department success.

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is what sells this place as a great place to work. Hybrid schedule, great PTO, no guilt trips for needing time off for family matters.

Cons

Your experience will vary greatly based on your manager. One asset manager can freely call in or wfh without worry where another AM may be reprimanded for the same. The insurance department is completely inept. Borrowers are constantly threatening to sue because our insurance dept management sucks. Very little training across most departments. Some people work very very hard, others dont work at all, there doesnt seem to be much oversight there. When a manager tells their employee "dont expect to get promoted next year" with no guidance or encouragement, you pretty much kill all motivation for that employee to do better. They will hire people as senior staff and pay them way more than their seasoned employees make, and then tell their seasoned employees not to expect a senior promotion.

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