Worst working experience ever. - Personal Banker KeyBank Employee Review

1.0
Dec 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Great networking opportunity and a great place to learn about banking products, solutions to help others that you can apply to your own life.

Cons

Managers do not care about employees, Area leadership does not address concerns, and even after filing a complaint and leaving the company there was never any follow-up regarding complaints - WE were told to voice our concerns but it fell on deaf ears. I loved my job and the community I helped but the lack of support and decisions made forced me out. They only care about the employees who have been with them long term and 3 years didn't matter, like a big frat house behind the scenes. Stay away

Explore other reviews about KeyBank

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

the company is very good

Cons

nothing bad to say about this

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are good, Training staff are great. 4 weeks of PTO is nice and the pay is decent along with a 7% 401K match.

Cons

I have strong reason to suspect I was placed on a PIP for reporting a employment violation to HR, I have had approved PTO get unapproved with 10 days of the vacation with no compensation, my area region leader is horrible. They have very weird rules to disqualify any compensation or even metric recording of repeat investors, even though the advisor I work with gets full credit and compensation, the branch manager and area leader get full metric credit and increase to their bonus for it and if another employee referred it they still receive their full flat bonus for the referral. If a branch is understaffed you will be required to essentially become a branch manager and will be expected to take on numerous branch operations but they will not adjust your wealth metrics.

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