Likely to Merge - Personal Banker KeyBank Employee Review

3.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

diversity & inclusion throughout company, opportunities for growth, commission available, clients are typically wonderful, some coworkers helpful & teamwork minded

Cons

extreme favoritism, very few part time positions, pressure to sell unnecessary accounts to elderly people, sales often stolen by other bankers, unhealthy competition, lack of support from company to new mothers, HR extremely difficult to get a hold of or get an answer from, be aware of FSA accounts you did not sign up for, unfair compensation for branch mangers & extreme lack of support, most of their "culture" is on paper/training materials only & isn't enacted

Explore other reviews about KeyBank

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, opportunities, industry leading products and benefits

Cons

Internal politics and favoritism blocks talent

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you’re in the Seattle area or other markets with concentrated branches there is a lot of opportunity for development. There are some very good employees that work for key.

Cons

Leadership is unpredictable and expectations are constantly changing making it hard to effectively manage a team and commit to all individual sales responsibilities. They removed them but reinstated them in a different way mid year with no notice.

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