Meh... - Personal Banker KeyBank Employee Review

3.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The people I work with are great.

Cons

Very outdated systems They jumped on the bandwagon of "relationship bank" without having anything in place to be a true relationship bank. A lot of hoops to jump through to process a variety of loans; very picky underwriters. Health insurance is a joke; better off being on welfare insurance Room for advancement outlook outside of Cleveland is bleak. They cater to/attract a lower income clientele - but always expect them to invest or open multiple accounts when the clients can barely keep $100 in their basic checking acct.

Explore other reviews about KeyBank

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

the company is very good

Cons

nothing bad to say about this

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers are good, Training staff are great. 4 weeks of PTO is nice and the pay is decent along with a 7% 401K match.

Cons

I have strong reason to suspect I was placed on a PIP for reporting a employment violation to HR, I have had approved PTO get unapproved with 10 days of the vacation with no compensation, my area region leader is horrible. They have very weird rules to disqualify any compensation or even metric recording of repeat investors, even though the advisor I work with gets full credit and compensation, the branch manager and area leader get full metric credit and increase to their bonus for it and if another employee referred it they still receive their full flat bonus for the referral. If a branch is understaffed you will be required to essentially become a branch manager and will be expected to take on numerous branch operations but they will not adjust your wealth metrics.

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