Change can be good. In this case, it wasn't - Anonymous employee Keypath Education Employee Review

2.0
May 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Broken record, here , but the reality is that there are/were a lot of great people working at Keypath. People who put in really stressful hours doing far too much work, but they still made it fun and a place I loved to work.

Cons

A lot of the things that I would have listed as Pros even 5 years ago are slowly turning to cons. I used to say "I like and respect the people I work for", but by the time I left, I felt very marginalized considering the time I put in (10+ years). I felt like my work didn't matter, and my extended loyalty to the company didn't matter. The benefits continued to dwindle, and my favorite benefit, their very strong 401K, was basically cut in half with no thought towards the people (very few by then) that were actually fully committed and could possibly have been grandfathered in.

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Keypath Education Response
9y
I am really sorry to hear that you felt that way after being with us for that long. The people here are really important and while we have made some missteps along the way, the concern for our employees has always been there. The 401(k) change you point out is a good example of changes that do impact people differently. Yes, we reduced the match rate on the 401(k) from 8% to a max of 5%. We also though removed the vesting schedule and allowed employees to be eligible immediately. That didn’t have an advantage for long tenured employees but also was a major disadvantage and deterrent for newer employees. Benefit plans are always a balance and the point here is that the impact on people is consistently considered and never want to have people feel like we don’t care. At the same time, there are tradeoffs and tough decisions that have to be made to try and accomplish the best collective good. Thank you for the feedback and thank you for your time with the company. If there are other specific things you think we lost sight of or could do better at bringing back, I would be grateful for the feedback. Please reach out to me by phone or email. Mike

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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