Still in training, came into position informed. - Education Advisor Keypath Education Employee Review

3.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

My experience so far has been a little different from some of the other reviews, even from those reviews just 2 months old. The training period for my group is 4 weeks. 1 week of classroom training, then 3 more weeks of getting your feet wet, including a mix of being on calls and reviewing tips and experiences in the classroom. The opportunity is good for someone who has thick skin, a strong will, or for someone who happens to like sales. And the training is great for someone who is looking to get experience for future career goals. The pay is great and the potential benefits are good as well.

Cons

The recruiting process is misleading to some degree. The job description focuses more on the idea of helping people go to school, sticking to the company values, and customer service more so than explaining that it is a telemarketing job. The majority of the people you speak with are looking for jobs. You are selling to them the idea of going back to school.

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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