Mutton dressed as lamb - Account Manager Keypath Education Employee Review

1.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits you'd expect from the publicly listed company, such as a nice office, discounted products and occasional staff perks. Plenty of challenges to solve if you're into the corporate game.

Cons

High staff turnover (way above normal rates) is definitely an issue, however it hasn't been addressed properly. The company positions itself as an EdTech constituents, however it's run as a call centre. The executives have built a very odd culture, almost acting as a club promoter making people believe they're part of some cool party. To that extent, the management's focus and internal investments (if any) are misplaced. Naturally, departments have evolved into isolated pockets, where some employees are shielded from daily grind and can comfortably earn their salaries, whereas others end up spending lots of hours compensating for various deficiencies that have evolved due to lack of investment, staff training and proper management oversight. You get a sense that executives are milking the company for its incentive packages with non existent performance hurdles. Leadership is underwhelming for a company presented as a global EdTech player.

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

avatar
Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
avatar
Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
See reviews by: Helpful|Rating|Date|All