A job I loved, but which broke me... - Senior Program Adviser Keypath Education Employee Review

2.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

If you enjoy helping people to improve themselves, are committed to the education sector, are self-motivated and have a good work ethic, you can make a good living (over $100k for me, but I was the only person in my team hitting target and making commission). Depending upon your manager, once you've proven yourself you will be left to manage your work-load as you see fit, so long as you communicate what you're up to (eg I opened my calendar early every morning and often at weekends, but would sometime finish early or go to appointments during typical working hours). When it's good it's wonderful - I met really inspiring people in the marketing team who respected my ability to succeed in a difficult role with a new partner and who truly made me feel valued. Working from home is particularly helpful for those of us with disabilities, families etc

Cons

I left due to persistent bullying - the 3rd person to leave my small team due to the same conduct by the same person in less than 2 years. After reporting to HR without resolution, I ended up working in complete isolation for the last 6 months I was there. I asked to be moved to an alternative team, and was kind of strung along as though this would be a possibility, and resigned upon learning that the team I had been holding out for (with a new partner for whom I had worked directly for 6 years before joining KP) had been populated by other employees. Other than a request to return my equipment, my resignation wasn't acknowledged. Lip-service is paid to opportunities to progress, but they never amount to anything for most people - even those of us who are top performers in our teams. There is no professional development - employees are given access to LinkedIn Learning, but the demands of the role don't allow for any engagement with this during working hours, so it feels like a box-ticking exercise.

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Keypath Education Response
11mo
I'm available, and would welcome the opportunity to hear your feedback directly. Feel free to reach out to me to discuss. Ryan.

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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