Great Work, Awful HR - Customer Support Representative Ki Mobility Employee Review

4.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Working for a wheelchair manufactorer can be a great, rewarding experience. You work directly with those who want to help others, not with the end user themselves, so there's very few days of a stressful call that many Customer Service jobs experience

Cons

Each quarter the HR department passes more and more draconian rules that make attendance harder to achieve if you have any real world issues. Also, don't use your computer at all when you're on your breaks, otherwise it's an immediate termination!

Explore other reviews about Ki Mobility

5.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment for IT.

Cons

Can be reactive vs proactive at times.

4.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Purpose, culture, leadership, small company feel.

Cons

Benefits are average-onsite clinic makes up for difference

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