Supportive onboarding but unclear role expectations and changes - General Manager Kidstrong Employee Review

The centre is very organised.

The hours can be difficult for part time.

I cannot vouch for every center since they are not all owned by the same people, but they all fall under the same stipulations from HQ. The same values we instill in the kids we coach are the values management looks for in their coaches. There is little to no work drama, everyone has each other's backs when covering shifts, and there is always an opportunity to pick up extra shifts as well as advance into higher positions. I have been at KidStrong for roughly 1.5 years and have received two raises and two 'level ups'. This is genuinely the best place I have ever worked, and the day I leave will be really, really hard.

"Requires" off-the-clock work, such as watching videos and studying slides to learn the courses before coaching. Also since shifts are set and we do not clock in, I tend to have issues completing closing duties and still completing shift reports before my shift is up. Although requiring these things to be done off the clock is illegal, it is definitely phrased as if you will get written up if these things don't get done.