Work for a franchise, not headquarters - Operations Kidstrong Employee Review

1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Enjoyable when you're at a franchise and see the families and impact of the product.

Cons

Poor work/life balance. Unclear expectations or expectations change without being informed. Hours do not match compensation "Benefits" not beneficial Poor communication from leadership down. No breathing room for growth, busy work does not leave time for mentoring from leaders.

Explore other reviews about Kidstrong

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The centre is very organised.

Cons

The hours can be difficult for part time.

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I cannot vouch for every center since they are not all owned by the same people, but they all fall under the same stipulations from HQ. The same values we instill in the kids we coach are the values management looks for in their coaches. There is little to no work drama, everyone has each other's backs when covering shifts, and there is always an opportunity to pick up extra shifts as well as advance into higher positions. I have been at KidStrong for roughly 1.5 years and have received two raises and two 'level ups'. This is genuinely the best place I have ever worked, and the day I leave will be really, really hard.

Cons

"Requires" off-the-clock work, such as watching videos and studying slides to learn the courses before coaching. Also since shifts are set and we do not clock in, I tend to have issues completing closing duties and still completing shift reports before my shift is up. Although requiring these things to be done off the clock is illegal, it is definitely phrased as if you will get written up if these things don't get done.

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