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Kimpton Hotels & Restaurants

Engaged Employer

Kimpton is a great company to work for - Guest Service Agent Kimpton Hotels & Restaurants Employee Review

4.0
Jul 11, 2012
Recommend
CEO approval
Business Outlook

Pros

They seem to genuinely care about their employees. I have met most of upper management in the 4 years that I have been with the company, and they are all very approachable.

Cons

Not too much to complain about. I would say the only issue would be to invest in more professional "secret shoppers". The secret shoppers that come into my establishment sometimes look and act as if they are from the back woods and have stepped into civilization for the first time that day. I don't even think some of them understand how to do their jobs.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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