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Kimpton Hotels & Restaurants

Engaged Employer

Great first impression, horrible execution - Front Desk Agent Kimpton Hotels & Restaurants Employee Review

3.0
Oct 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Employee Tuition Assistance -Managers have your back -Fun environment -Flexible with scheduling -Employee discounts -Incentive programs -Great learning experience

Cons

-Employees who are "grandfathered" in slip by with ease -Rude concierge that is disrespectful to guests and coworkers -Coworker with seniority rarely answering phones/does little to no work -Managers with control issues -Little to no reward nor credit to projects/miscellaneous requests that are completed for management -Lack of value for employees -Positions available and open but those deserving are overlooked -Asset Managers Focus on the money, not on the experience for employees and customers -Kimpton has little to no knowledge of improper workplace practices -Little support to employees dealing with uncomfortable situations -Training is provided but never any sort of thanks or gratitude is expressed

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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