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Kimpton Hotels & Restaurants

Engaged Employer

Don't do it... - Sales Manager Kimpton Hotels & Restaurants Employee Review

1.0
Sep 14, 2018
Recommend
CEO approval
Business Outlook

Pros

- Culture of what the company as a whole stands for is great in theory - Dogs are EVERYWHERE and you can bring your pups to work

Cons

When I traveled for work I remembered why I loved the company and that it was simply the hotel and department I was in that was bad. There is a reason this company makes best places to work list ... it just doesn't translate into the property I was working because it did not operate with Kimpton Culture. -Talent isn't recognized rather they tell you there's only one way to do things (not very Kimpton) or your ideas aren't good enough - In the VERY short time I was there was a lot of turnover of key people in the hotel and team member wouldn't stay long either - Employee complaints are not followed-up with until you escalate them. - You really don't have empowerment which is what Kimpton stresses they give to employees - Shop calls are not realistic - Cheap owners - Felt like you were working at a high school with new drama and pettiness every.single.day! - Bonus structure is bad (don't believe the lies) Honestly would NEVER recommend someone to work for a Kimpton again in my career. Again all of this is based on the one property I worked for. I was so excited to work for this company and slowly realized this was not a place you could learn and grow.

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Kimpton Hotels & Restaurants Response
7y
We appreciate you taking the time to share your honest thoughts, and we’re very sorry to hear that your time with Kimpton wasn’t positive. Please know that we take your feedback to heart, and we’re sharing with our team in San Diego.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Kimpton has a great company culture

Cons

Hard to move into higher roles

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