Pros
Great community involvement. Most of the managers at my branch try their best to help us.
Cons
I believe Kinecta is forgetting it's a credit union and wants to be a big bank in disguise. I think the executives are at fault here, as their financial goals are way too lofty and idealistic. A credit union is supposed to be special and always looking for the member's best interest. This doesn't happen when branch employees are pressured be pushy selling products that will truly not help the member. There is extreme anxiety going to work every day knowing if you don't hit that number you could be fired (these go up every month). The high up position salaries are insane for a nonprofit, its just.. eerie. Being one of the biggest credit unions is not necessarily a good thing when you become so detached from your member's true needs. You're so focused on making more money that your members are closing accounts because you're failing to meet their true needs!
