Does Kitsap Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Kitsap Credit Union employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Kitsap Credit Union. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Kitsap Credit Union?

58% of Kitsap Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kitsap Credit Union 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Kitsap Credit Union?

Member Specialist (4) , Financial Service Representative (2) , Manager (2) , Member Associate (2) , Teller (2)

What are the pros of working at Kitsap Credit Union according to real employee reviews?

"KCU hires friendly and hardworking individuals who are good people." ((in 7 reviews)); "Friendly and well paid with good benefits" ((in 5 reviews)); "Trust worthy employees, consistent trainings" ((in 3 reviews)); "The different teams at KCU that I work with are all collaborative and it is clear that we are all working towards one common goal of serving our members and one another well." ((in 2 reviews))

What are the top reviewed Kitsap Credit Union locations?

Bremerton , Port Orchard , Silverdale , Poulsbo , Seattle , Belfair , East Bremerton

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Kitsap Credit Union reviews

Great training, horrible customers - Receptionist Kitsap Credit Union Employee Review

3.0

Jan 25, 2023

Receptionist

Recommend

CEO approval

Business Outlook

Pros

The training program at the call center is really great. They do what they can for what staffing they have but it prepares you very well for taking calls and working the system. Great pay to sit and solve minor problems. Many customers were sweet and understanding.

Cons

Anxiety-inducing, rude customers of course, lack of people to help out when you have questions but that's just due to staffing.

Kitsap Credit Union Response

Thank you for providing us with this review. We are so glad to know that the call center training went well for you. We have also created a dedicated help desk to support all front-line staff with any questions, and hope this helps us to ensure our teams are successful. Please know we are listening and care about your feedback. Thanks again for the review!

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5.0

Apr 18, 2026

Contact center associate

Recommend

CEO approval

Business Outlook

Pros

Theres a Good amount benefits

Cons

Non that come to mind rn

2.0

Jun 26, 2026

Lending

Recommend

CEO approval

Business Outlook

Pros

Lots of really genuine people on the lower tiers that want to help. Benefits - new employees are offered 3 weeks paid vacation. Lots of employee events. Hybrid working arrangements.

Cons

Subpar pay - HR won't deny it and uses the benefits as the reason why. Huge disconnect with the CEO. Bargain basement software that breaks all the time. Department - specific training is non-existent, they expect you to sink or swim. Basic mistakes can lead to formal write-ups and termination - they will urge you to resign and claim "we won't deny your unemployment claim".

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Jobs at Kitsap Credit Union

Assistant Branch Manager

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Great training, horrible customers - Receptionist Kitsap Credit Union Employee Review

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