Incredible Opportunity - Senior Account Executive Klaviyo Employee Review

5.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Klaviyo is a terrific place to work, and offers a ton of growth opportunities for its employees. In sales, London has been particularly exciting as you get to be a part of a small but growing team in a growth market for the company - you have the dual benefit of being in a smaller office where you get the chance to know your coworkers and learn from people in different roles, but you have the resources of the larger organization behind you. One of the challenges of working in tech is that you might want to be part of a small, scrappy startup, but want the security and peace of mind offered by a bigger company. Klaviyo London offers both - the team is still relatively small (under 50 as I write this), so it has the feel of a proper startup, but you aren't worried about whether or not they'll make payroll one month to the next. Truly a fun and exciting place to work. And you'll have the benefit of using their INCREDIBLE office space in the near future.

Cons

Sometimes the time difference between London and the Boston HQ can be challenging, though they've learned to manage this quite well since opening a year ago. I also wouldn't expect a simple 9-5 schedule, though don't think you're chained to your desk or anything like that - it's just a high-caliber work environment, so be prepared to bring your A Game.

Explore other reviews about Klaviyo

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefit, good WLB, genuine good people

Cons

The race to inject AI into everything has really sucked the soul out of this job

1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, free food, tech talks.

Cons

I had high expectations coming into Klaviyo, but the reality fell far short. The biggest issue is leadership. There is a clear lack of the experience and judgment needed to effectively lead a modern engineering organization. Decision-making often feels reactive rather than strategic, and there’s little evidence of long-term technical vision. Instead of empowering experienced professionals, leadership tends to micromanage as if they’re overseeing a group of junior interns rather than seasoned engineers. From a technical standpoint, the quality of the codebase and product is concerning. Much of the system feels like a patchwork of rushed solutions—often reminiscent of a half-baked college project rather than a mature, production-grade platform. Core areas suffer from poor system design, weak data models, and significant technical debt that is consistently ignored rather than addressed. Project expectations are frequently unrealistic. Leadership pushes aggressive timelines without accounting for the underlying technical challenges or existing debt. There’s little regard for sustainable development practices, which leads to constant firefighting instead of building robust, scalable systems. The result is a frustrating environment where engineers spend more time working around problems than solving them properly. For a company at this stage, the gap between where things are and where they should be is hard to overlook.

7
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