KnowBe4 LUV - Customer Success Manager KnowBe4 Employee Review

5.0
Apr 8, 2021
Recommend
CEO approval
Business Outlook

Pros

We are provided each morning with great data to helps us be the best we can be. As long as you have the drive, the resources are here. I love that I can stand behind such a great product that continues to strive to provide the content, tools, and features of what the customer needs for their security awareness training.

Cons

The cons are the same that you would get in most companies.

Explore other reviews about KnowBe4

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

2
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