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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      Need Better Work/Life Balance, Support on New Projects - Anonymous employee KnowBe4 Employee Review

      4.0
      Jan 31, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus structure and unlimited PTO are the two major pros. We work on a lot of cool projects in an exciting and growing industry. I have seen a lot of career growth although that has slowed a bit in the last couple of years - I do see that starting to get back to where it used to be.

      Cons

      Work life balance has drastically changed since the beginning of the pandemic. We have been consistently asked to do more with less, and are just now starting to see the light at the end of the tunnel with the posting of positions that have been needed for years. Many large projects get delayed (in some cases years) that would automate our processes and free up time to work on new innovations. Most upper and middle management put in a lot of extra hours week after week which sets the tone for the whole department that full time (45 hours/week) still isn't enough. I sincerely hope that is starting to change.

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      KnowBe4 Response
      4y
      Hello veteran Knowster, and thank you for your feedback. We want to do everything in our power to ensure every Knowster can maintain a healthy work-life balance, and furthermore, enjoy the time they spend at work. We would appreciate it if you could provide us with even more details about your specific issues so that our growth, people operations, and executive teams can work on streamlining processes for your team. We want KnowBe4 to run like a well-oiled machine, and your feedback will help us to achieve that. As a long-time Knowster, we hope that you feel comfortable going through your management, speaking with members of our growth team, taking advantage of our “no door” policy, or even utilizing our anonymous suggestion boxes (virtual or in-office) to provide us with further feedback. We hope to hear from you soon!

      Explore other reviews about KnowBe4

      5.0
      Jul 17, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture & Leadership: The office boasts a vibrant, positive atmosphere with great daily perks. Sales leadership and the broader team are incredibly supportive. Micromanagement is at an all time low, allowing for high autonomy. Executive Vision: Executive leadership is actively driving strategic growth and scaling operations, balancing ambitious business targets with employee satisfaction and well-being. Work-Life Balance & Environment: The hybrid work schedule provides excellent flexibility, and the company maintains a strong, respectable reputation within the industry. Great PTO plan! Tools & Ownership: Sales professionals are equipped with modern enablement tools and enjoy full ownership over the entire sales cycle. Career Progression: There are clear pathways for internal advancement, offering a genuine opportunity to maximize the current pay plan. Benefits: Solid foundational benefits, including company-covered base health insurance. Compensation Structure: While the current base salary and commission structures are competitive and offer good earning potential, there is room for ongoing optimization to ensure they remain market-leading.

      Cons

      We move fast, we are radically self so if you cannot roll with the punches to win the belt at the end, this isn't the place for you!

      1.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      5
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