Great workplace placing strong emphasis on workplace culture and work-life balance. Hosts great career opportunities - Customer Success Manager (CSM) KnowBe4 Employee Review

5.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

- Workplace culture - Flexibility with hybrid WFH arrangements - Great team of accomplished professionals to work with and learn from - Comprehensive training that continues beyond the initial stages - Expansive range of career development opportunities and internal promotion opportunities

Cons

- Co-ordination between departments can be clunky (work in progress) - There's often a delay between information from head office making it's way to the ANZ team, due to KB4 being a US-based company

Explore other reviews about KnowBe4

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

2
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