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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      It’s getting bad - Account Executive KnowBe4 Employee Review

      1.0
      Jul 15, 2024
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible PTO (used to be unlimited, recently changed to flexible)

      Cons

      This place is constantly getting worse in terms of employee experience. Layoffs, forced RTO, leaders and reps leaving left and right. Quota attainment is BAD right now, nobody can hit their numbers and they continue to increase quota quarterly. Their strategy is to always dangle something shiny that’s coming next quarter or next year, but when the time comes it’s a complete letdown. Recent GTM changes in Q2 2024 were a dumpster fire with a ton of people leaving the company. Starting in Q4 2023 they told us we’d be getting huge raises to get us to market standard, better benefits, better tech to sell with. Then the time came and they gave us abysmal raises that in no way reflect the current market, nothing changed with benefits other than some were taken away, so far we have no tech improvements and the tech we do have is broken and unusable. Our comp plans were changed to something so overly complicated that you almost don’t noticed how badly your commissions were slashed…almost. Forced us back in the office 3x/week even when hired remotely. Now they’re telling us “But 2025 will be different!” and expecting us to believe them. My advice is don’t work here unless you’re desperate. It’s toxic and only getting worse.

      avatar
      KnowBe4 Response
      1y
      Hi Knowster. Our HR responses are not “BS”. They are simply the truth. A lot did change when we rolled out our new GTM strategy and we have done our best to keep all Knowsters in the loop as these changes have occurred. We have added to our tech stack on the sales side. At no point did anyone say “huge raises” were coming. What was said was that compensation, both base and variable, would be adjusted as we moved to an ARR model with new roles and responsibilities for many positions. Depending on the role, some base pays were significantly increased. Yes, as part of the restructuring, some roles were no longer needed. If you have questions about utilizing your resources to their full capacity, please get with your manager.

      Explore other reviews about KnowBe4

      5.0
      Jun 11, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hood staff be kind nice

      Cons

      Poor pay insurance bad hard work

      1
      1.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office snacks, free ev charging, cool coworkers

      Cons

      Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

      3
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