Navigating Changes: A Mixed Experience in Channel Account Management" - Channel Account Manager KnowBe4 Employee Review

2.0
Jan 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Intelligent Colleagues: The opportunity to work alongside highly skilled and knowledgeable professionals fosters a stimulating and engaging work environment. Significant Responsibilities: The role comes with a substantial amount of responsibility, providing great opportunities for personal and professional growth. Learning Opportunities: The dynamic nature of the job allows for continuous learning, helping you develop new skills and expand your industry knowledge.

Cons

Limited Full-Time Contracts: The company does not consistently offer full-time contracts, which can create uncertainty regarding job security and benefits. Commission Structure Changes: Frequent cuts to commission percentages can impact overall earnings and diminish motivation for sales-driven roles. Management Transition: The arrival of new senior management has led to shifts in company direction and strategy, which may not align with previous expectations or employee goals.

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KnowBe4 Response
1y
Hello Knowster. We are happy to hear you are happy working with your colleagues, your job responsibilities, and the learning opportunities we provide. We have worked on improving our compensation plans and commission structures. We have employee development specialists and a dedicated training team who are great resources for developing professionally at KnowBe4. We are also confused by your first con as all our sales positions aside from interns are full-time positions.

Explore other reviews about KnowBe4

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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