- Regional managers are very hands off and not helpful in development new reps
- Team meetings and feedback provided are pointless euphemisms, concrete statements and answers are few and far between
- Days are spent going into dirty tire shops and speaking with poorly educated people
- Glen Allen office does not provide adequate training for inside reps (they do not have a script)
- Company culture is quite poor. They want to have the fun, tech culture but hire less than savory people (quite a few with violent criminal backgrounds) to be on the sales team and their customer service agents allegedly are available 24/7 but just sit at home for hours and often times miss calls