Does Koalafi pay their employees well?

According to anonymously submitted Glassdoor reviews, Koalafi employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Koalafi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Koalafi?

79% of Koalafi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Koalafi 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Koalafi?

Inside Sales Representative (20) , Customer Service Representative (10) , Director (9) , Business Development Manager (6) , Sales (6) , Territory Manager (6) , Manager (5) , Business Analyst (4) , Collections Representative (3) , Dealer Support Representative (3) , Operations (3) , Recruiting Coordinator (3) , Software Engineer (3) , Accounting Specialist (2) , Associate Data Scientist (2)

What are the pros of working at Koalafi according to real employee reviews?

"Good people in certain areas that are willing to help" ((in 20 reviews)); "Benefits are good." ((in 17 reviews)); "Approachable Leadership" ((in 14 reviews)); "Competitive pay" ((in 8 reviews)); "Great work life balance." ((in 7 reviews))

What are the cons of working at Koalafi according to real employee reviews?

"Managers are disorganized." ((in 3 reviews)); "handed upper management meant that there was a bit of top" ((in 3 reviews)); "Communication can always use improvements." ((in 3 reviews))

What are employees saying about Koalafi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Koalafi layoffs and their outlook for job security at Koalafi in 2026.

What are the top reviewed Koalafi locations?

Richmond , Glen Allen , Arlington , Washington , Virginia Beach , Buffalo , New York , Phoenix , Nome , Louisville , Pierre , Nashville , Manchester , Redmond , Overland Park , Annapolis , Acushnet , Texas City , Honalo

Koalafi reviews

Highly Recommend WC - Anonymous employee Koalafi Employee Review

5.0

Feb 14, 2020

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

West Creek is a great place to work. In the past month, we have had a company party where all of our associates gathered to celebrate our victories of 2019 and discuss goals for 2020, had 20 minute complimentary massages offered, had the best wood fire pizza catered for a company lunch, had an engaging book club, and had several desserts brought into the office (some being made by the CEO). While all of these things are fun and make an enjoyable workday, I appreciate these events so much more because I learn something new every day in my role. I am constantly challenged and work with smart and inspiring individuals. I appreciate working somewhere with high standards and knowing my team delivers quality work that makes a difference to West Creek’s growth. My manager is a great leader and provides me with valuable, real-time feedback that I understand and can actually apply. I’m really proud of the professional growth I have experienced since joining West Creek.

Cons

I can't think of one

Koalafi Response

6y

We are glad you enjoy your role at West Creek. Thank you for your feedback and being a part of our team!

Explore other reviews about Koalafi

5.0

Jun 26, 2026

Senior director

Recommend

CEO approval

Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

Koalafi Response

2w

Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!

5.0

Jun 9, 2026

Senior recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

It is a very positive experience working at Koalafi. I have always felt welcomed by a supportive team that genuinely cared about collaboration and helping one another succeed. The company does a great job of creating an environment where employees feel valued and connected to the broader mission. The work is fast-paced and engaging, with opportunities to develop new skills and gain exposure to different areas of the business. Leadership is approachable and transparent, and there is a strong emphasis on customer experience and continuous improvement. One of the things I appreciate most is the people. My colleagues are knowledgeable, helpful, and always willing to jump in when needed. The culture strikes a nice balance between accountability and flexibility, making it a great place to learn and contribute. Pros: Supportive team, positive culture, meaningful work, approachable leadership, opportunities to learn. Overall: I would recommend Koalafi to anyone looking for a collaborative environment with great people and opportunities to make an impact.

Cons

As with many growing companies, priorities can shift quickly, which requires adaptability and flexibility.

Koalafi Response

2w

Thank you for your thoughtful review and for being part of the Koalafi team throughout the years. We're glad to hear you've had a positive experience and feel supported by your colleagues and leaders. Creating a collaborative culture where people can learn, grow, and make an impact is important to us. We also appreciate your feedback on communication and transparency as we continue to grow. Thank you for your partnership and for sharing your experience.

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Jobs at Koalafi

Vice President, Head of Product

Territory Manager - MO/KS/NE

Koalafi

Highly Recommend WC - Anonymous employee Koalafi Employee Review

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