Decent company but there are better options - Anonymous employee Koalafi Employee Review

2.0
Dec 6, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is generally pretty good. For the most part you do meaningful work. Free weekly foodtruck lunches and everyone is well mannered and cares about each other.

Cons

Koalafi is your typical corporate culture just on a smaller scale. Fairly typical csuite who all move in lockstep. Limited career growth unless you know someone and are a yes man. Comp is well below industry averages and there's almost an unspoken understanding that you should take less money because your working for a startup. This would make sense if the c-suite and their entourage werent the ones making all the decisions. Medical benefits are poor. Employers are being asked to come into the office once covid is over. Based on the recent turn-over, I have strong reason to believe that people are leaving and deciding not to post glassdoor reviews. There's a disconect between the number of employees who are leaving (droves of them) and all the positive reviews. It doesnt add up.

avatar
Koalafi Response
4y
We are disappointed to read that your feedback on Koalafi was not satisfactory. However, we do appreciate the input so that we may inspect our internal operations and identify any areas for improvement. We are focused on ensuring our staff is provided the best experience while here - from amenities to meaningful/value add work (as you mention). We continuously review our compensation and benefit structure to ensure we are paying competitively and fairly.

Explore other reviews about Koalafi

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

avatar
Koalafi Response
2w
Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a very positive experience working at Koalafi. I have always felt welcomed by a supportive team that genuinely cared about collaboration and helping one another succeed. The company does a great job of creating an environment where employees feel valued and connected to the broader mission. The work is fast-paced and engaging, with opportunities to develop new skills and gain exposure to different areas of the business. Leadership is approachable and transparent, and there is a strong emphasis on customer experience and continuous improvement. One of the things I appreciate most is the people. My colleagues are knowledgeable, helpful, and always willing to jump in when needed. The culture strikes a nice balance between accountability and flexibility, making it a great place to learn and contribute. Pros: Supportive team, positive culture, meaningful work, approachable leadership, opportunities to learn. Overall: I would recommend Koalafi to anyone looking for a collaborative environment with great people and opportunities to make an impact.

Cons

As with many growing companies, priorities can shift quickly, which requires adaptability and flexibility.

avatar
Koalafi Response
2w
Thank you for your thoughtful review and for being part of the Koalafi team throughout the years. We're glad to hear you've had a positive experience and feel supported by your colleagues and leaders. Creating a collaborative culture where people can learn, grow, and make an impact is important to us. We also appreciate your feedback on communication and transparency as we continue to grow. Thank you for your partnership and for sharing your experience.
See reviews by: Helpful|Rating|Date|All