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      Koalafi

      Engaged Employer

      Koalafi reviews

      Place to come if you want high growth opps + challenges - Anonymous employee Koalafi Employee Review

      5.0
      Mar 8, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been here over a year now. If you are a high performer, you can really do anything you want here - more ownership, interesting work, shift in role. Lots of opportunity for folks in more "entry level" roles to transition to a different part of the business. It's nice to see people grow a career here. Interesting work, and our tech / product teams are able to get close to our merchants. Very data driven environment. Great place to "cut your teeth" if you are interest in entrepreneurship and also want to be a more rigorous business thinker. Support from leadership to have associates go start their own thing, including a new biannual pitch competition. Genuinely enjoy my coworkers and everyone I have met here. Nice to work with, and a lot of really smart people as well.

      Cons

      Some classic growth-phase pains. Moving too quickly but not getting all the right parts of the org aligned, having a lot on your plate. Sales team needs to continue to modernize - operate more like a SaaS / tech-forward sales team.

      avatar
      Koalafi Response
      4y
      Thank you for the wonderful positive and constructive feedback. We value a growth mindset at Koalafi and agree that we need to improve at ensuring that communication across our organization doesn’t suffer when we are testing, learning, and often pivoting. Without context, our team runs the risk of not feeling empowered. Thank you also for the leadership feedback on providing the “what”, but ensuring our teammates get the growth opportunity to discover the “how”. We will take this feedback to heart and continue to look for opportunities to improve so that our associates can experience the life-changing growth experience that we promised them when they joined. Thank you, Boomer Muth, President

      Explore other reviews about Koalafi

      5.0
      Jul 16, 2026
      Territory manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. I have an awesome and collaborative team, even though I work remotely. My manager is awesome, supportive and has the experience, and is great at holding-me accountable to our goals. I get unexpected holidays and look forward to going to work every morning.

      Cons

      The tech-support needs help with understanding how Territory managers work, and deal with their daily travel schedule.

      5.0
      Jun 26, 2026
      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

      Cons

      We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

      avatar
      Koalafi Response
      2w
      Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
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