Fun place to work - Dealer Support Agent Koalafi Employee Review

5.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Great hours, wonderful people, the benefits are great as well. I really have learned a lot since I started here. I admire the hard work from all my peers and we are all in this together. They take good care of you and if you go above and beyond they will make sure you are being praised for it.

Cons

It can get a little overwhelming at times when it gets busy but once you find your groove you are usually back on pace. Back to back calls can be a lot for anyone.

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Koalafi Response
3y
Thank you for sharing your thoughts on the culture, learning opportunities and people here at Koalafi! Rewards and recognition for the talent we hire is important and I am glad that you are experiencing it along with everything else the company has to offer! Please continue to share your thoughts and feedback with us - this is how we continue to grow! Thank you!

Explore other reviews about Koalafi

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. I have an awesome and collaborative team, even though I work remotely. My manager is awesome, supportive and has the experience, and is great at holding-me accountable to our goals. I get unexpected holidays and look forward to going to work every morning.

Cons

The tech-support needs help with understanding how Territory managers work, and deal with their daily travel schedule.

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

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Koalafi Response
2w
Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
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