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      Koalafi

      Engaged Employer

      Koalafi reviews

      Great Company w/Excellent Leadership & Culture - Inside Sales Representative Koalafi Employee Review

      5.0
      Oct 27, 2022
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Leadership is excellent and truly cares about employees and their needs. They go out of their way to ensure that people are not only treated well and taken care of professionally, but also are very focused and accommodating towards helping people take care of their personal lives as well. - Very positive culture. People seem to be truly collaborative in nature and interested in both performing at a high level as well as helping teammates to do the same. - Growth Opportunities. Leadership have done a great job of making sure that people understand the growth path within their chosen department. They also provide lots of opportunities to interact with and be exposed to other departments. - Open to Feedback. Leadership is very open to feedback and value people speaking up and giving input, regardless of position. - Pay is solid. Compensation plans are fair and competitive. I've done sales for other fintech companies where comp was not necessarily driven off performance. At Koalafi, it's a true meritocracy when it comes to comp. The environment is very competitive (in a healthy way) and performance is highly valued. - Challenging Work. This is not a place where you can get complacent and repetitive with your work. It's fast-paced, and always growing/evolving, so you have to be sharp and on top of your game. - Time Off. You get plenty of PTO, and the leadership is great about approving requests and accommodating last minute needs and other special circumstances.

      Cons

      It's a relatively young company, so, there are lots of changes and growing pains. That's not necessarily a bad thing, but it does take a lot of adaptability. Inside Sales Specific: There are no residuals, so comp-wise, you are starting at 0 every month. You have a pipeline, so you can still set yourself up for future success, but once you hit the pay milestones with a given account, it's gone. The comp is good and there's plenty of opportunity but it is a never-ending grind. This isn't the worst thing in the world, but because you don't have the safety net of residuals, you have to really be strategic about taking time off.

      avatar
      Koalafi Response
      3y
      Thank you for this powerful feedback. We are always happy to hear feedback about what is working well and what we can improve upon. We take communication, support, fairness and overall culture seriously. Glad your review reinforces that we are doing reasonably well on these dimensions. As you mention, we do experience a fair amount of change. While we do believe that thoughtfully considered change leads to better outcomes, we appreciate the reminder that how we manage change is very important to the business and our employees. Really appreciate the specific comments about inside sales compensation. We will absolutely give consideration to finding a balance between short term compensation and a notion of residuals as a way to find a balance that leads to retention of our top performers. Please continue to share your feedback - it is appreciated! Thank you, Paul Gilman EVP Sales

      Explore other reviews about Koalafi

      5.0
      Jun 26, 2026
      Senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

      Cons

      We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

      avatar
      Koalafi Response
      2w
      Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
      5.0
      Jun 9, 2026
      Senior recruitment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a very positive experience working at Koalafi. I have always felt welcomed by a supportive team that genuinely cared about collaboration and helping one another succeed. The company does a great job of creating an environment where employees feel valued and connected to the broader mission. The work is fast-paced and engaging, with opportunities to develop new skills and gain exposure to different areas of the business. Leadership is approachable and transparent, and there is a strong emphasis on customer experience and continuous improvement. One of the things I appreciate most is the people. My colleagues are knowledgeable, helpful, and always willing to jump in when needed. The culture strikes a nice balance between accountability and flexibility, making it a great place to learn and contribute. Pros: Supportive team, positive culture, meaningful work, approachable leadership, opportunities to learn. Overall: I would recommend Koalafi to anyone looking for a collaborative environment with great people and opportunities to make an impact.

      Cons

      As with many growing companies, priorities can shift quickly, which requires adaptability and flexibility.

      avatar
      Koalafi Response
      3w
      Thank you for your thoughtful review and for being part of the Koalafi team throughout the years. We're glad to hear you've had a positive experience and feel supported by your colleagues and leaders. Creating a collaborative culture where people can learn, grow, and make an impact is important to us. We also appreciate your feedback on communication and transparency as we continue to grow. Thank you for your partnership and for sharing your experience.
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