Pros
• Cash Application team managing, volume allocation and monitoring the process • Handing escalations, SLA’s, KPI’s and Governance calls • Implementation & design, support-handling tickets across KOCH companies • Testing, transition, Stabilization(hyper care) & Future enhancements • On call support Transition: -3 times US transition for Global Cash Application & GETPAID Functions. 1. US Cash Application transition in Chicago, Lisle-July 2018 2. GETPAID Workshop in Chicago, Lisle – Nov 2018 3. Philips Medisize company, Impact Assessments in Eua Claire,Hudson & Minneapolis – Mar 2019 Projects:- 1. GETPAID Improvement project includes Auto remainders; Auto hit rate improvement, IDDR and other operational issues. 2. GETPAID upgrade to new version includes restore of configuration & co-ordination of testing 3. Implementation- E2E design and implementation of PMC & Georgia Pacific companies into GETPAID.
Cons
Nothing much, there is always something to learn new