VERY Shady company to work for. Don't do it! - Sales Associate Kohl's Employee Review

1.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

the discount was decent. I enjoyed most of my co-workers. Most of the customers were fairly pleasant to deal with. That's about it.

Cons

HORRIBLE management!! they do not know how to schedule people. I would consistently be out on for only 4 hours a week, then called in at the last minute because there was NEVER enough coverage on the floor. They would rather hire new people than give loyal employees hours. there is no communication, and when you try to resolve an issue you are ALWAYS passed off to someone else. The policies are so inconsistent - some people are allowed to get away wih murder, and I was fired for redeeming a $10 Kohl's cash a customer gave me. After THREE YEARS of service, I was treated like a common criminal. Management only cares about getting credit applications. I was miserable the whole time working there.

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5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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