Don't expect great things from this company.... - Sales Floor Associate Kohl's Employee Review

1.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

This company provides health, dental, and eye benefits, 401k benefits, and tuition reimbursement for both full and part-time employees, which is one of the best things the company has to offer. Not many companies offer benefits to their part-time workers, but Kohl's does. In addition, the employee discount is 10% off hardlines items (shoes, home goods, etc) and 15% off softlines (clothing, accessories). This may not sound like much, but these discounts are on top of sale prices and markdown prices, so it does add up. Scheduling is flexible if you are part-time.

Cons

Management is mediocre at best, and communication amongst the members of management, as well as communication between associates and management is unheard of. Management is full of empty promises that are never fufilled, and while there is plenty of room for advancement within each store, more often than not the promotions go to the most underqualified member of the team. While the jobs are simple and straightforward, training is overlooked. Employees are expected to follow "Kohl's Best Practices", but those rules and regulations are NEVER conveyed. Don't hold your breath if you desire praise or positive feedback for accomplishments or a job well-done. Good work is never rewarded. On the flip side, breaking the rules is never punished. You could kill someone and still keep your job. This is a lower-level retail job, so the types of people you get to work with are varied. The management is generally uneducated, and have limited job experience. While the company provides tuition reimbursement, management frowns upon anyone trying to further their education while they are employeed at the company (ironic?). Activites outside of work that might restrict your schedule--including family, school, or another job--are also frowned upon. This company is clueless about the meaning of work-life balance.

Explore other reviews about Kohl's

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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