Manager - Store Management Kohl's Employee Review

3.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great staff and benefits. Company cares about personal wellness and health. Good morale amongst direct peers. Very competitive pay for metropolitan area.

Cons

Very long hours. Expected to be available 24 hours a day. Zero to no work life balance. Constant email to your personal cellular device. Payroll to run an effective business is zero to non existent. Sales staff is over worked and under compensated. Customers can return whatever they want whenever they want. They can yell and threaten to call corporate and always get their way. 99% of customers are friendly and pleasant. 1% ruins it for the others creating a messy undesirable shopping experience.

Explore other reviews about Kohl's

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong client connections, opportunity for growth.

Cons

short breaks, lots of downtime

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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