It's Retail - Sales Floor Associate Kohl's Employee Review

3.0
Dec 25, 2016
Recommend
CEO approval
Business Outlook

Pros

• Flexible Schedule • Easy Shift swapping with Co-workers • Base pay of $9.00 • Great savings during Friends and Family 55% off.

Cons

• Customer is always "right" • Customers attitudes can vary. Our location seems to attract a lot of angry and self important people. • Once your sales start you'll get flooded in a heartbeat, then management gets flustered over the lack of people working . Then demand you drop whatever you're responsible for to back up cashiers. • Customer is always right attitude leads to toxic situations, especially with foreigners who barely speak English. • Unless someone dies or quits little to no room for promotions. As well they much rather higher out of store for management level positions. • Be prepared to have someone scream in your ear over the walkie about credit every minute.

Explore other reviews about Kohl's

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Air conditioning is awesome there

Cons

Working during busy season hurts

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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