Working Hard to create an image that isn't true - Anonymous employee Kohl's Employee Review

1.0
Feb 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great facilities, excellent compensation plan.

Cons

Kohl's is aware that they are in a declining industry and spend the majority of their resources to portray the image that they are prosperous and growing. Constant downsizing is hidden and aggressive plans to manage salary through bringing in college talent at minimum salaries is catching up with their ability to remain competitive. The most disturbing policy hinges upon their main deliverable of increasing employee engagement. All associates are surveyed each year under the guise of action planning but the clear direction is to understand who does not rate the company well and help them find their way out of the company. This is a standard practice at the highest levels in the Human Resources Department. If you would like to work there/retain your employment, be sure to constantly express your pleasure and commitment to the company direction and if you have any opinions that vary for the company guidelines, under no circumstances should you share them.

Explore other reviews about Kohl's

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible work schedule great coworkers location is very continent

Cons

store hours change every few years you can be moved a lot in one day (bothered others not me) certain customers WILL recognize you as the "lady who would not honor kohl s cash from 5 years ago"

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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