My time at Kohl's started on the right foot but I felt Kohl's Corportate didn't understand the needs of my Kohl's store. - MMJ Sales Associate Kohl's Employee Review

3.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

-Employee Discount -Part-time Insurance benefits available -Great customer service policy, Yes We Can -Great Return Policy on everything in the store, very clear for customers and employees

Cons

-Customers able to return things from other stores and receive a merchandise credit, if employees were not well-educated on the brands sold at Kohl's vs. brands sold elsewhere -MJM associates are expected to do a lot...and we were constantly understaffed in the department due to how corporate designates the hours each department can have in a given week. Unfortunately, our southeastern Michigan location was busier than expected for all of the holidays/special promotions -something as simple as a restroom break or a water break was typically hard to get, let alone a lunch, even when it wasn't a holiday season or a busy day

Explore other reviews about Kohl's

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Chill Swag Easy peasy

Cons

Not a lot of hours there

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

See reviews by: Helpful|Rating|Date|All