Not a bad company as an entry to retail job, but needs some tweaking - MMJ Sales Associate Kohl's Employee Review

3.0
Aug 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Nice reward system, nice managers, good communication with E3 meetings nightly (usually).

Cons

Every manager wants something different. One night you are on the floor and you do something right, the next night you get yelled at for doing something wrong, whether it be by a manager or even another associate. A part time job should not be that stressful. CBT was extensive, but the REAL training needed was on the floor and I had exactly one small 4 hour shift of that, which taught me nothing because the 'experienced' employee just used me as their puppet to help fold shirts.. which I already do at home. Usually understaffed. The CBT includes a lesson on how the system works on the floor with associates... One fitting room associate, 2-3 floor associates. NOT the case. In reality, it's usually 2 floor associates who double as sales AND fitting room associates, making it nearly impossible some nights to get things done that's expected of you on the floor. Also, if you are hired as a floor associate, you will always be bugged for "Additional cashier to the mens or misses registers please" because POS can't handle a line since they are always under staffed. Pay isn't worth the work you really do. Hours aren't bad, but when you read that the weeks go from 35 hours to 10 hours, that's true. Your schedule is always changing unless you have a tight availability.. but that's retail. And if you are hired, and you are working until close (1030 or 1130) be prepared to stay at least an hour after your scheduled time with NO extra break, even if you are entitled.

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5.0
Oct 4, 2025
Recommend
CEO approval
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Pros

Well paced and supportive team members

Cons

Lack of resources and pay

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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