Better History Than Future - Manager Kohl's Employee Review

1.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Kohl's was the darling of the retail industry for many years and rightly so. While other retail companies looked to get into businesses outside their core competency, Kohl's remained focused on it's core retail business. Good benefits, but increases for good performance are pitiful.

Cons

Kohl's always prided itself on empowering it's people to make decisions and running a lean ship, but in recent years, no one below senior management is truly empowered and the lean machine has become fat, as each pyramid head builds their kingdom. Decisions are made by committees, dictated by upper management or not made at all because one mistake will get you fired. How can you run a fashion business without taking risks? Look at today's merchandise assortments; boring, lacking fashion, poor quality and the proprietary brands lack distinction from each other. This is what happens when the lowest price versus the best value for the customer drives the decision making. Hard work, results and company loyalty no longer advances you through this company. Politics, having the right look and allegiance to your hiring manager, not the company, are the route for promotion today. Many positions are now filled by political lackeys, rather than professional retailers. The true merchants have all been killed off.

Explore other reviews about Kohl's

5.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy job, and ok pay for first job

Cons

Could use more hours for employees.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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