Customer Service - Customer Service Associate Kohl's Employee Review

4.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, paid weekly, scheduled out 2-3 weeks at a time, easy to get time off, approachable management, 15% discount on all merchandise and "employee shop days" where you get an additional 20% off and you can stack your coupons during the employee shop days (I saved over $1700 in one shopping trip during Christmas and spent only $284)

Cons

holiday hours are terrible and customers can be rather rude and messy. No motivation to show up if you are going to be late-- you are penalized the same for being late or calling in "sick"

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5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance PTO Vacation buy Every other weekend off

Cons

November and December blackout dates

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved emptying fitting rooms when that was my only task

Cons

Had to constantly push the credit card, even to old ladies who don’t know any better, was scheduled for shifts I wasn’t trained on, was constantly moved around

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