Sales Associate - Retail Sales Associate Kohl's Employee Review

4.0
Oct 10, 2018
Recommend
CEO approval
Business Outlook

Pros

* Very flexible schedule (you can decide to work a ton of hours per week or very little hours) * Casual dress code (a somewhat business casual is expected, but there are many jean days throughout the year) * Free food & drinks on certain occasions (holidays, associate appreciation week) * Associate Discount (fluctuates throughout the year depending on the sales going on in the store, but gets as high as 50% off certain items) * Store managers are almost always really friendly * Variety of different departments to work in the store

Cons

* Credit solicitation goals that are usually way out of reach and hardly under an employee's control * Depending on which of the store managers you work with during your shift, your day could be great or terrible * Inconsistent work environment - some days the store will be really slow and nobody will call out of their shift, other days the store will be severely understaffed and extremely busy * Stores are always trying to cut on payroll before busy weekends * Hourly pay is low for the amount of work you do some days * Although not much training is needed, it's basically nonexistent for most hires * Very high turnover of managers and supervisors * Long store hours year long, unnecessarily longer hours during holiday season * Highly inefficient daily processes throughout the store

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5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay nice perks good coworkers

Cons

entry level, boring not really much to do

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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