Do your job, and be lucky enough to have a DM that is competent - Retail Store Manager Kohl's Employee Review

3.0
Jan 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Fun building a team of part-timers, few full-timers, different backgrounds, experience etc. Easy to beat credit goals, fun to beat customer service scores.

Cons

After having spent 10+ years at another big box retailer, was surprised and confused at the micro-managing of the DM. For example blow out a credit acquisition goal on a Saturday but get a call Monday not congratulating on performance, but asking about why PT associate (always anonymous) called DM because they had to work recovery for an hour after store closed. Completely unprofessional.

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5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

5.0
Jul 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTL department is fast paced. You can listen to music.

Cons

You have to decide what your good at and what your not. For instance, shipping is not for me.

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